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Good leadership is not just about giving orders or making decisions, but also about asking the right questions. Asking good questions can help leaders gain valuable insights, encourage collaboration and innovation, and build stronger relationships with their teams. Here are some facts figures and examples that highlight why good leadership is about asking good questions.
Encourages Collaboration and Innovation
Asking good questions can encourage collaboration and innovation by fostering a culture of curiosity and inquiry. According to a study by Harvard Business Review, leaders who ask more questions are perceived as more effective and are more likely to have teams that are creative and innovative.
For example, in the late 1990s, Steve Jobs asked a series of questions that led to the creation of the iPod, which revolutionized the music industry. He asked questions like “Can you imagine carrying your entire music library in your pocket?” and “What if we could download songs directly onto a device?” These questions led to the development of the iPod, which went on to sell over 400 million units.
Helps Build Stronger Relationships
Asking good questions can also help leaders build stronger relationships with their teams by demonstrating interest and empathy. According to a survey by Qualtrics, employees who feel that their leaders listen to them are more engaged, productive, and likely to stay with the company.
For example, John Legere, former CEO of T-Mobile, was known for his ability to connect with his employees through the use of questions. He would often ask questions like “What’s on your mind?” or “What can we do to make things better?” These questions helped him build stronger relationships with his employees, which in turn contributed to the company’s success.
Improves Decision-Making
Asking good questions can also improve decision-making by ensuring that leaders have all the information they need to make informed decisions. According to a study by McKinsey, leaders who ask good questions are more likely to make better decisions and avoid costly mistakes.
For example, Jeff Bezos, CEO of Amazon, is known for his ability to ask probing questions that challenge assumptions and encourage creative thinking. He often asks questions like “What are the risks?” or “Why haven’t we tried this before?” These questions help him gather all the necessary information and perspectives before making important decisions.
Drives Continuous Improvement
Asking good questions can also drive continuous improvement by encouraging reflection and learning. According to a study by Harvard Business Review, leaders who ask reflective questions are more likely to learn from their experiences and improve their performance over time.
For example, in his book “The Lean Startup,” Eric Ries encourages entrepreneurs to ask questions like “What did we learn?” or “What should we do differently next time?” These questions help entrepreneurs reflect on their experiences and make improvements to their products or services.
In conclusion, good leadership is about asking good questions. Asking good questions can encourage collaboration and innovation, help build stronger relationships, improve decision-making, and drive continuous improvement. By asking good questions, leaders can gain valuable insights and contribute to the success of their organizations.